物业英语 Lesson11课品.pptVIP

Lesson11 Complaint about the Property Management 物业管理投诉 Contents of Learning Words Conversations Text Exercises Reading Materials Words 1)complainant [k?mplein?nt] n.控诉者； 原告 The complainant accused the defendant of cheating him. 原告控诉被告欺诈他。 2 In charge of 负责 The teacher is in charge of the class. 这位教师负责这个班。 Ill be in charge of the whole factory next week when the director is away. 下周厂长不在时, 我将负责整个工厂。 The cook is in charge of the kitchen helper. 这位厨师负责管理厨工。 3 surname n.姓 Her first name is Sheila and her surname is Kane. 她姓凯恩, 名叫希拉。 vt.给...起别号[绰号]; 给...取姓氏 Alexander was surnamed “the Great”. 亚历山大被加给“大帝”的封号。 4 presettable preset [pri:/set] vt. (preset; presetting) 预先装置; 预调, 调整 5 furious 狂怒的，暴怒的 She was furious at this attempt to manipulate her.她对这一摆布她的企图大发雷霆。 满腔怒火的；有力的；狂暴的；猛烈的；强烈的 He drove at a furious speed. 他以风驰电掣般的速度驾车。 6 accommodation n. 住处(尤指仅供短期使用的) They provided comfortable accommodations for visitors. 他们为旅客提供舒适的住处。 7 letting 出租 The premises were safe at the time of the letting.出租时，房产是安全的。 [countable noun] She introduced prospective tenants and arranged lettings. 她介绍可能的租户，并安排出租事宜。 8 refer to 提交…作处理〔决定〕 For further particulars I refer you to my secretary.详情请问我的秘书。 1) He referred the case to the High Court.他把案子提交给高级法庭处理。 2) I was referred to the manager. 我被派去和经理接洽。 9 initially adverb [usu. sentence adverb] at first 最初，开始 Initially, he thought the new concept was nonsense. 最初他认为这一新概念是一派胡言。 10 deem 认为, 相信 Dont you deem that it is your duty to help? 你不认为助人是你的责任吗? I deem it my duty to help the poor. 我认为帮助穷人是我的职责。 deem highly of 对...给予高度的评价 11 pursuance 追(踪), 追求;奉[推, 实, 履]行; 贯彻 the pursuance of truth 追求真理 consistent pursuance of 坚定不移地奉行 in pursuance of 依..., 按...; 履行, 推行 12 thereafter adv.此后; 在那之后 Thereafter they did not speak. 此后他们就不再讲话了。 On the opening day all tickets are a dollar; thereafter, theyll be two dollars. 开张那天票价一元, 以后两元。 Part I Conversation Notes of Conversation 1) Awful 糟糕的；令人不快的 The place smelled awful. 这个地方散发出一股难闻的气味。 I look awful in a swimsuit. 我穿泳装