10erobbins_PPT14 - r.pptVIP

Managers and Communications Chapter14 Learning OutcomesFollow this Learning Outline as you read and study this chapter. 14.1 The Nature and Function of Communication Define communication, interpersonal communication and organizational communication Discuss the functions of communication. 14.2 Methods of Interpersonal Communication Describe the components of the communication process. ? Discuss the criteria that managers can use to evaluate the various communication methods. List the communication methods managers might use. Learning Outcomes 14.3 Effective Interpersonal Communicati