南京大学管理学原理课件带作业要求.ppt

案例分析（续） 中名列榜首。所有迹象都表明，Merck公司会保持一种长期的高速增长率。这种成功背后的原因，一是有P·罗伊·瓦格洛斯其人。自1985年起，瓦格洛斯就担任公司的首席执行官，他受过内科医生和生物化学家的训练，致力于为Merck公司创造一种积极进取的制药研究计划。1990年，Merck公司投入研究与开发的费用约为8﹒5亿美元，占销售的11% 。在Merck公司，重点是开发新产品而不是维护已有的产品。二是Merck公司依靠一种非正式结构，并为在这种结构中的科学家们提供较大的自由度。Merck公司一位高级主管说：“可能在这儿有药从发现到推入市场的实质过程。” 案例分析（续） 一种Merck方式：人们进进出出，却又让最优秀的人寻找最佳的位置，然后再把这些优秀的人集中起来，集中处理每件事情。这就是把一种三是Merck公司坚持认为，它的秘窍在于吸收、发展和保留优秀人才。国际营销部门负责人理查德·马克汉姆说：“我们就像以在实验室发现新的分子那样的重视程度，关注人才招聘。” 问题： Merck公司的管理特色体现在哪些方面？该案例给你什么启示？ Self-Assessment exercise 1. Critically evaluate performance appraisal and discuss the problems that may arise. 2. Explain the importance of, and main stages involved in, organisational human resource planning. CHAPTER 10HUMAN GROUPS, TEAMS AND TEAMBUILDING(团队建设) Definition of group(群体定义) Formal groups and Informal Groups(正式小组和非正式小组) Formation of groups(小组形成) Characteristics of successful groups teams Definition of group Schein’s (1980) definition: A number of people who: 1. interact with each other 2. are psychologically aware of each other 3. perceive themselves to be a group Definition of group Adair’s definition: a) a definable membership b) group consciousness c) a sense of shared purpose d) interdependence e) interaction f) the ability to act in a unitary manner Formal groups a) the tasks to be undertaken b) skills of the individual members c) quantity of work to be undertaken The categories of formal groups Team Groups Task Groups Technological Groups Informal Groups Common reasons for formation are: a) tasks that require the combined efforts of workers b) to achieve an objective not set by management c) to vary an objective set by management d) to oppose an objective set by management e) friendship f) to achieve a sense of belonging g) to determine acceptable behaviour in the workplace h) to protect the common interests of the members Formation of groups 1. Forming 2. Norming 3. Storming 4. Performing Characteristics of successful groups a) Size b) Compatibility of members c) Perma