Chapter_10_Test_Bank.docVIP

MMM132 – MANAGEMENT Multichoice Test Bank Chapter 10 Question 1: A business-level plan is defined as: A: Business managers’ decisions pertaining to top-level, but not operational, issues in the short-term B: Functional managers’ decisions pertaining to the goals that they propose to pursue to help the division attain its business-level goals C: Divisional managers’ decisions pertaining to divisions’ long-term goals, overall strategy and structure D: All of the given options are correct Question 2: Which of the following best describes the meaning of a ‘function’? A: A unit or department in which people have the same skills or use the same resources to perform their jobs B: A business unit that has its own set of managers and functions or departments and competes in s distinct industry C: A set of capabilities, human or otherwise, that occur where discrete goods or services are produced D: A set of capabilities, human or otherwise, that occur in the intersection between the production of discrete goods or services and specific customer markets Question 3: A corporate-level strategy is defined as: A: A plan that indicates in which industries and national markets an organisation intends to compete B: Divisional managers’ decisions pertaining to divisions’ long-term goals, overall strategy and structure C: Functional managers’ decisions pertaining to the goals that they propose to pursue to help the division attain its business-level goals D: All of the given options are correct Question 4: A mission statement is developed at which level and type of planning? A: Business-level plan; and Strategy formulation B: Business-level plan; and Goal setting C: Corporate-level plan; and Strategy formulation D: Corporate-level plan; and Goal setting Question 5: Fayol suggested that effective plans should have four qualities: A: Coherence, continuity, accuracy, and flexibility B: Unity, continuity, accuracy, and flexibility C: Coherence, efficiency, accuracy, and flexibil