Cisco VPN Client常见问题解析.doc

Cisco VPN Client常见问题解析.Error 442: failed to enable virtual adapter./启用虚拟适配器失败 Resolution/解决 1. Try rebooting the computer and then try connecting again/尝试重启机器并且重新连接 2. Uninstall and reinstall /卸载并且重装- Control Panel – Programs and Features/控制面板-添加删除程序- Select Partners Cisco Systems VPN Client and select uninstall/选择Cisco VPN 客户端,并且选择删除- Restart the computer/ 重启机器- Then load the client again./ 重新安装Cisco VPN 客户端. 3. Another possible fix for this Cisco bug is to perform the following steps:/ 另外一个可能的修复方法- Control Panel – Network and Internet/ 控制面板-网络- Open Network and Sharing Center/ 打开网络中心 - Open Network Connection Manager /打开网络连接管理- Enable the virtual adapter (Cisco VPN Adapter) /启用Cisco 虚拟网卡- Right click on it and select Diagnose /右键点击虚拟网卡并选择分析- Select Fix / 选择修复 Error 440: Driver Failure? Usually related to Deterministic Network Enhancer /通常和DNE驱动相关. DNE suggestion – you can manually add the service to the local area connection. / DNE的建议-你可以手动添加此服务到本地连接里. Control Panel – Network and Internet /控制面板-网络选项- Open Network and Sharing Center /打开网络中心- Open Manage Network Connection /打开网络连接管理- Right click on the Local Area Connection/ 右键单击本地连接- Select Install /选择安装- Select Service /选择服务- Select Have Disk/ 从磁盘安装- Select browse and browse to c:\program files\common\Deterministic Networks\DNE\dne2000/ 定位到这个位置.- Select Open /选择打开 ? Error 413: User Authentication Failed ResolutionIf the user receives this error message before being prompted to put in their password: /如果用户收到这个错误信息在输入密码之前1. Close the Cisco VPN Client, re-launch and try again. /关闭Cisco VPN 客户端,重新启动这个软件.2. If step 1 doesn’t work, please reboot and try again. (note: this?has worked?in several cases)/ 如果第一招不管用, 请重启机器(这种方法可以解决大部分的问题) If the user receives this error message after putting in their password: /如果用户收到这个错误信息在输入密码之前,1. The User will need to contact?their admin for a password issue./ 他需要联系他的上级领导. Cisco VPN Client 相关问题的解决办法在近9个月的VPN客户端配置推广过程中，遇到了很多用户在使用过程中产生的各种各样的问题，在对这些问题的分析和解决之后，我把一些常见问