UnitExaminingtheTravelDocuments.pptVIP

Unit 13 Examining the  Travel Documents Part One: Warming-up At the check-in counter you’ll meet many passengers who take their travel documents and their belongings for check in. There are some situations which require your patience and skills. Discuss in pairs and tell your classmates how you handle the following situations. Discussion A passenger is holding a Japan airlines ticket to Tokyo. Unfortunately there are no Japan airlines flights to Tokyo today. Is it possible for a passenger to take other flights to Tokyo today? What should he do? A passenger is holding a China Eastern Airlines ticket to Hong Kong. He wants to fly there today but he hasn’t got a seat yet. A passenger has just arrived at the airport for his flight MU567 to Singapore. Unfortunately he missed the check in and his flight. You notice that your passenger hasn’t got any visa to Bangkok for a short visit. Flight MU5105 to Beijing has been delayed because of sudden change in schedule. The flight is waiting for some VIPs. Part Two Dialogues in Situation Dialogue A: Confirming a Seat at Check-in I leave the return portion open. I hurried to take your flight. You may go the security check and then to the departure hall ready for boarding. Your travel documents are in order. Your flight will be announced 30 minutes before the departure time. Would you mind putting your baggage on the conveyor belt. Heathrow Airport Guide  London Heathrow Security Checks Enhanced security measures means that checking in can take longer than it used to. It is advised that you arrive at the airport in plenty of time: International flights - check in 2 hours prior to departure European flights - check in 2 hours prior to departure Domestic flights - check in 1 hour prior to departure Dialogue B: Reminding Standby Show-up Vacant seat Name card Fully booked Fully occupied Put your name on the waiting list Put you on standby Dialogue C: Ticket Endorsement For an urgent business Air China honors