高效率人士的七个好习惯英文版.pptVIP

Reactive ( 被動消極 ) 我已經無能為力 我就是這樣一個人 他真讓我受不了 他們不會接受的 我被要求 … 我不能 … 我必須 … 如果 … Proactive ( 主動積極 ) 讓我們試試看有沒有其他 Solution 我可以選擇不同的方式 我可以控制自己的感受 我可以找出有效的表達方式 我會選擇適當的回應 我選擇 … 我情願 … 我會 … Public Victory Interdependence (We) Independence (I) Dependence (You) Seek First to Understand … Then to be Understood 5 Synergize 6 Think Win / Win 4 3 Put First Things First 1 Be Proactive 2 Begin with the End in Mind 7 Sharpen the Saw PUBLIC VICTORY PRIVATE VICTORY The Emotional Bank Account 了解別人 (Understanding the Individual) 注意小節 (Attending to the Little Things) 信守承諾 (Keeping Commitments) 闡明期待 (Clarifying Expectations) 誠懇正直 (Showing Personal Integrity) 勇於認錯 (Apologizing Sincerely When You Make a Withdrawal) Habit 4 : Think Win/Win Interdependence Independence Dependence Seek First to Understand … Then to be Understood 5 Synergize 6 Think Win / Win 4 3 Put First Things First 7 Sharpen the Saw PUBLIC VICTORY 2 Begin with the End in Mind 1 Be Proactive PRIVATE VICTORY - Principles of Interpersonal Leadership 雙贏思維 大家都可以是贏家 Win / Win (利人利己) or No Deal (好聚好散) Lose / Lose (兩敗俱傷) 6 Paradigms of Human Interaction Win / Lose (損人利己) Win only (獨善其身) Lose / Win (損己利人) COURAGE Low High CONSIDERATION Low High 5 Dimensions of Win/Win 1 Win/Win Character 2 Win/Win Relationships 3 Win/Win Agreements Supportive Systems (4) Processes (5) (Habit 4 end) Habit 5: Seek First to Understand, Then to Be Understood Interdependence Independence Dependence Seek First to Understand … Then to be Understood 5 Synergize 6 Think Win / Win 4 3 Put First Things First 7 Sharpen the Saw PUBLIC VICTORY 2 Begin with the End in Mind 1 Be Proactive PRIVATE VICTORY - Principles of Empathic Communication 知彼解己 作個「雙向傳播」的聆聽者 Diagnose Before You Prescribe Empathic Listening Seek First to Understand Word 10% Sounds 30% Body Language 60% Skill Attitude 5 Listening Level 聽而不聞 虛應故事 選擇性的聽 專注的聆聽 同理心的傾聽 4 Autobiographical Responses Evaluate 判斷 - 同意 or 不同意 Pro