质量功能展开（QFD）.ppt

In essence, QFD is a project management tool. An Excel template is demonstrated and also distributed for generation of the matrices. It is contained in “QFD Template.xls”. Recall Kano Analysis from the VOC module. We use it here to help us prioritize and rank the WHAT’s. We don’t prioritize the HOW’s just yet. We will “score” them later. We can generate a “correlation” chart showing us the tradeoffs among design requirements. This is sometimes shown as the “roof” of a QFD “house”. Here we will use a simple matrix. We now calculate scores to help us prioritize our design requireme