《management教学资料》Managing Groups and Teams2014.pptxVIP

Paul Jackson, Jufe 2014Paul Jackson, Jufe 2014Questions !!—what are they?Give some examplesWhy do people need to work in a team?What are some of the problems about being in a team?What makes a team effective?‘Groups are formed deliberately to get things done-e g,tasks groups,project groups,committees.People form naturally into groups to pursue their interests--staff groups, trades unions/workers ,Religious Groups,councils,political partiesBasic Human need for belonging e.g,Sports teams,Orchestras, associations’Paul Jackson, Jufe 2014GroupTwo or more interacting and interdependent individuals who come together to achieve particular goals.Formal groupsWork groups defined by the organisation’s structure that have designated work assignments and tasks.Appropriate behaviors are defined by and directed toward organisational goals.Informal groupsGroups that are independently formed to meet the social needs of their members.Important to know differences between informal/formalPaul Jackson, Jufe 201415–EffectiveInformal atmosphereRelevant discussion active participationTask understood commitment to task accomplishmentMembers listen to each otherConflict not avoided but dealt with openly constructivelyDecisions reached by consensus IneffectiveAtmosphere suggests boredom or tensionDiscussion dominated by a same people often irrelevantNo common objective apparentMembers talk over one another don’t listenConflict avoided or allowed to develop into politickingSimple majorities seen as sufficientPaul Jackson, Jufe 2014‘Let’s pull together!FormingStormingNormingPerforming Tuckman JensonPaul Jackson, Jufe 2014?Purpose/ objectives of group discussedGroup composition/ identity examinedLeadership assigned or assumedEstablishment of individual identity or rolePaul Jackson, Jufe 2014PoliteWatchfulImpersonalSilenceGuardedConcern for StructureAnxietyDependence on LeaderPaul Jackson, Jufe 2014Characteristics of Forming/TestingConflict about: - purposes objectives - leadership - norms