How do Business Processes Generate Value业务流程如何生成价值.pptVIP

Business Process One of the first people to describe processes was Adam Smith in his famous (1776) example of a pin factory. Business Process A business process is a network of activities that generate value by transforming input resources into output resources The cost of the business process is the cost of inputs plus the cost of activities. The margin of the business process is the value of the outputs minus the cost. Business Process Business Processes are designed to add value for the customer and should not include unnecessary activities. The outcome of a well designed business proc