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六西格碼 培訓材料 Our Corporate Quality Goal Achieving a Cp and Cpk of 2.0 at every critical and major process is our ultimate corporate quality goal. Cp = 2 Cpk = 2 (Methodology for Process Characterization Studies) M/PCpS is a stepwise methodology for characterizing manufacturing processes, with the objective of identifying and eliminating its major sources of variability and increasing its performance capability, thereby eliminating the causes of defects. Stages of the M/PCpS Methodology Stage 2: Metrology Characterization Stage 1: Process Delineation Stage 3: Capability Determination Stage 4: Optimization Stage 5: Control Benefits 1. 2. 3. 4. Standardization of Process Characterization Studies Reduction of the variability and defects Documentation of the process of continuous improvement Common language and common approach throughout the organization M/PCpS? Stage 1: Process Delineation Define the process, its boundaries and functional characteristics, response variables, independent variables and their inter-relationships. Tools: Brainstorming Cause and Effect Diagrams Cross-functional team Pareto Principle FMEA ... Stage 2: Metrology Characterization Define the metrology or measurement system needed to evaluate the responses and quantify its variation before assessing the process capability. Tools: Precision and Accuracy Gauge Repeatability Reproducibility Destructive and Non-destructive GRR ANOVA Helix Runner Stage 3: Capability Determination Determine the current ability of the process to meet customer specifications and predict its stability, capability and Sigma performance at process optimum levels. Tools: Descriptive Statistics (Mean, Median, Mode, Standard Deviation ...) Determine The Shape Of The Distribution (Symmetry, Skewness, Kurtosis ...) Goodness Of Fit Tests (Normality ...) State Of Statistical Control Of Each Response Variable Capability Indices (Cp, Cpk ...) Stage 4. Optimization Reducing the sources of variation through sta
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