如何面对工作中的批评意见Taking the sting out of criticism a小t work.docVIP

Taking the sting out of criticism at work 如何面对工作中的批评意见 Dear Annie:I just came from my third year-end performance evaluation with this company, where I’m in my first “real job” since college. And once again, just like in the past two years, I’m appalled at the way I reacted. I know you’re not supposed to take criticism personally or get defensive, but somehow, when my boss starts telling me about areas I could develop or improve, my emotions take over and I sort of panic. 亲爱的安妮：我刚刚结束在这家公司的第三次年终绩效评估，这是我大学毕业之后的第一份“正式工作”。与过去两年一样，连我本人都对自己的反应感到震惊。我知道不能认为这种批评是专门针对我的，或者产生抵触心理，但有时候，当老板告诉我需要在哪些方面有所改善的时候，我会变得意气用事，有点惊慌失措。 This year was the worst so far, even though the evaluation was about 85% positive. My boss brought up one thing he thinks I could get better at, and I started defending myself before he even finished talking. Can you suggest any ways to stop letting criticism upset me so much? Last year I spent the holidays stewing over this, and I don’t want to do that again. —Too Thin-Skinned 今年的情况更糟糕，虽然评估结果有85%是正面的。老板说我有一个方面可以变得更好，但他还没有说完，我就开始为自己辩解。我应该如何让自己不再因为批评意见而感到不安。您有什么建议吗？去年整个节日期间，我便因为这种事情而十分烦恼。今年，我不想再经历这样的痛苦。——T.T.S. Dear T.T.S.:Believe me, you’re far from the only one who’s ever left a performance appraisal with a bad case of what the French calll’esprit de l’escalier— that is, thinking of what you should have said (or not said) when it’s obviously too late. 亲爱的T.T.S.：相信我，许多人在绩效评估结束之后，都会产生法语所称的“楼梯智慧”(l’esprit de l’escalier)，也就是说，当你想到本应该说什么，或者本不该说什么的时候，却为时已晚。有此经历的人绝不止你一个。 Or is it? 真的为时已晚了吗？ If you really want another chance to let your boss finish what he meant to say, and to respond in a different way this time, why not ask for a do-over? 如果你确实想要另外一次机会，让老板说完他想说的话，并以不同的方式进行回应，为什么不请求重来一次呢？ “You could even explain at the outset that, this time, you intend to listen and not speak,” notes Deb Bright, head of executive coaching firm Bright Enterprises, which counts Disney, GE, Morgan Stanley, and Marriott among its clients. Bright also wrote a book,The Truth Doesn’t Have