列车员常用英语100句讲述.ppt

一、问候语 Good morning . 您好！（早上好） Good afternoon. 您好！（下午好） Good evening. 您好！（晚上好） How do you do? Nice to meet you. 见到您很高兴。 Glad to meet you. Pleased to meet you. 二、欢迎语 Welcome to our train. 欢迎乘坐本次列车。 Welcome aboard! 请上车！ Example 1: A: Good morning! B: Good morning! Welcome aboard! A: Thank you. Its nice to be here. B: Hope you enjoy your trip. 三、答谢语 1、列车员答谢旅客： 2、旅客向列车员答谢时，一般说： You are welcome. 不客气。 It‘s my pleasure. 或 It’s a pleasure. 别客气。 I‘m glad you like it. 我很高兴您能喜欢。 Its very kind of you to say so. 谢谢您的夸奖。 四、道歉语 1、列车员向旅客道歉： I‘m sorry. 或 Sorry. 对不起。 Excuse me. 劳驾。 I beg your pardon? 或 Pardon? 您能再说一遍吗？ 2、旅客向列车员道歉时，一般说： Thats all right. 没关系。 It doesnt matter. Dont worry about it. 也可以说： Never mind. Its nothing. 五、征询和问答 1、旅游、服务行业工作人员接待时开口语，意思是有什么事吗？ May I help you? Can I help you? What can I do for you? Is there anything I can do for you? Example 2: A: Good afternoon. B: Good afternoon. What can I do for you? A: Am I in the right coach? B: Show me your ticket, please. Yes, you are in the right coach and its in the middle of it. A: Thank you. 2、当旅客问： Can you help me? Yes, of course. 当然可以。 certainly. With pleasure. Yes, by all means. 完全可以。 3、当旅客问： May I ……? 当列车员同意时，一般说： Yes, please. 或of course. 或certainly. That‘s no problem. 没问题。 当列车员不同意时，一般说： Sorry，Im afraid you cant……恐怕不行。 Sorry, Im afraid I cant…… 恐怕不行。 Example 3: A: Excuse me, May I open the window? B: Sorry，Im afraid you cant do it. A: Excuse me, Can you show me to see the chief conductor now? B: Sorry, Im afraid I cant do it. Im busy now. Just a moment, please. 六、介绍用语 1、 介绍自己： May I introduce myself? 请允许我自我介绍一下。 Allow me to introduce myself. 请允许我自我介绍一下。 2、介绍别人： This is our chief conductor. 这是本次列车的列车长。 May I introduce our chief conductor? Example 4: A: Good morning . May I introduce myself? Im your conduct