7项目管理培训教材讲解.ppt

Schedule Development 考虑因素： 项目网络图（活动顺序） 活动时间估计 资源需求 可获得资源 日历（项目、资源） 限制条件 假设前提 活动的时间间隔 Schedule Development 几种常见的表示方法 压缩时间的方法 CPM Crashing Fast tracking Resource leveling Schedule Control 关键路径法 最早启动时间（ES） 最迟启动时间（LS） Float 举例 Project Cost Management Resource Planning Cost Estimating Cost Budgeting Cost Control 常用术语 PV: Present Value PV = FV / （1+r）n NPV: Net Present Value NPV = ? PV BCWS: Budgeted Cost of Work Scheduled ACWP: Actual Cost of Work Performed Project Quality Management Quality policy Project Product Quality v.s. Grade Benefit v.s. Cost Prevention over inspection Planned in v.s. Inspected in Management responsibility PDCA with phases Project Quality Management Quality Planning Quality Assurance Quality Control Cost of Quality Prevention Costs Appraisal Costs Failure Costs Internal External Quality Control Checklist Pareto diagrams Cause-and-Effect diagram Pareto Diagram Sample Quality Control Outputs: Acceptance decisions Rework Quality improvement Process adjustments Project Human Resource Management 项目的临时的特点，必然导致人员和组织的关系总是不断改变和具有临时性。 企业中的人力资源管理一般都不是项目管理者的直接责任，但作为项目的管理者，必须充分意识到这方面的管理要求对完成项目的保证作用。 与沟通管理密切相关 Organizational Planning Identifying, documenting, assigning roles, responsibilities, reporting relationships RAM RAEW 团队能力组合 专业知识 组织协调能力 操作型 专家型 协调型 决策型 Staff Acquisition 与职能部门或其他项目的经理谈判 预先指定的 从外部获得（采购） Team Development Both enhancing the ability of stakeholders to contribute as individuals as well as enhancing the ability of the team to function as a team. Project Communications Management 典型的项目经理有75% - 90%的时间用于沟通 Communications Planning Communications Distribution Performance Reporting Administrative Closure 沟通的规模 项目经理的基本职责 Planning Organizing Leadership Control 项目经理有75% - 90%的时间用于沟通 项目经理权威的来源 正式任命 奖励 惩罚 专业能力 人格魅力 X - Y 理论 X理论：认为一般情况下工人都是懒惰的，需要监管 Y理论：假设工人们不受到监管时也都愿意工作 Conflict Management Withdrawing Lose-lose Smoothing Lose-lose Compromising Lose-lose Problem Solving win-win Forcing win-lose Performance Reporting Status reporting Progre