Chapter01 Written Communication.pptVIP

Chapter One Layout of a Business Letter Objectives Warming-up Questions Layout of a Business Letter Format of a Business Letter Addressing the envelope E-mail Exercises Objectives Upon completion of this chapter, you should: be familiar with the layout of business letters. know the formats of business letters. know how to address the envelope. Warming-up Questions Name the ways of communication What is the structure of an English letter? Ways of communication Layout of a Business Letter 1.信头 letter Head 2.日期 Date 3.封内地址 Inside Address 4.称呼 Salutation 5.?正文 Body 6.结尾敬语 Complimentary Close 7.签名 Signature 8.事由 Subject 9.附件 Enclosure a 参考号 Ref.No. b 经办人 Attention Line c 抄送 Carton Copy Layout of a Business Letter Letterhead Generally, a letterhead will include the company logo, companys name, address, telephone number, fax number and email address, and the web address if available. Layout of a Business Letter Date 02/01/03 2002年1月3日 2003年2月1日 2003年1月2日 Sinochem Jiangsu Import and Export Corporation Jiangsu International Business Mansion, 50 Zhonghua Road, Nanjing 210001, P.R. China Layout of a Business Letter Salutation If unsure to whom you should address a letter, you should use the following salutations: Dear Sir or Madam, When addressing a group of people, use one of the following salutations: Ladies and Gentlemen: Dear Sirs or Madams, Gentlemen:/Dear Sirs, (if all the readers are male) Ladies:/Dear Madams, (if all the readers are female) Layout of a Business Letter Body of a letter The body of a business letter typically has three paragraphs: ·???????? 1.introductory paragraph ·???????? 2.one or more body paragraphs 3.concluding paragraph Use a double space in between paragraphs. Layout of a Business Letter Complimentary Close Yours faithfully,(Faithfully yours,) Yours sincerely, (Yours very sincerely,) Yours truly,( Very Truly Yours,) Capitalize only the first word i