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ZR01-2309.ppt 1
Four central problems cause companies to drift into a strategic
crisis
Typical causes of strategic crisis
Technology and other cycles
? Technology leaps
? New product processes, new core
competencies
? Shifts in demand
Investments, MA and diversification
? Investment decisions without feasibility checks
? Poor post-merger integration
Rapid growth
? Dependency on product life cycles and time to
market (e.g. pharmaceuticals, biotech, Internet
startups)
? Inflexible management and organizational
structures
? Growth as a market entry/expansion strategy
(computers, media)
Value-chain configuration
? Missing out on industry trends
? Inflexible value creation processes
Source: Roland Berger Strategy Consultants
ZR01-2309.ppt 2
A whole range of other circumstances escalate the strategic crisis
into an earnings crisis
From strategic crisis to earnings crisis
Inefficient organization
Technology
and other
cycles
Demotivated staff
Insufficient
corporate governance
Inefficient
management structures
Poorly qualified management
Lack of transparency
Investments,
MA and
diversification
Rapid
growth
Value-chain
configuration
Source: Roland Berger Strategy Consultants
ZR01-2309.ppt 3
Mastering a crisis is one of the most difficult and demanding
management tasks
? Problems are so different and situations so complex, there can be no universal
remedies for corporate crisis
? Knowing the strategic and operative causes is key to success and the basis for
effective counter-action
? Major decisions must be made under extreme time pressure
? A corporate crisis is always a crisis of trust. Therefore, management must show
the utmost personal commitment, integrity, stringency and impeccable behavior
? Management must be self-critical and open-minded: in the final analysis, most
corporate crises are caused by management mistakes
Source: Roland Berger Strategy Consultants
ZR01-2309.ppt 4
Dealing with a crisis requires fundamental realignment
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