how to improve EQ.pptVIP

France Telecom Group confidential How to Improve EQ in Five Minutes Hailong Yuan Department of Computer Chongqing University France Telecom Group confidential Why did he fail? France Telecom Group confidential LOW EQ Agenda How to improve your EQ What is EQ QA France Telecom Group confidential What is EQ? 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy EQ is Emotional Quotient. France Telecom Group confidential So, A question is coming… France Telecom Group confidential How can we improve EQ ? Domains Self-awareness Mood management Managing relationships Self-motivation Empathy 优良的工作环