how to improve EQ.ppt

France Telecom Group confidential How to Improve EQ in Five Minutes Hailong Yuan Department of Computer Chongqing University France Telecom Group confidential Why did he fail? France Telecom Group confidential LOW EQ Agenda How to improve your EQ What is EQ QA France Telecom Group confidential What is EQ? 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy EQ is Emotional Quotient. France Telecom Group confidential So, A question is coming… France Telecom Group confidential How can we improve EQ ? Domains Self-awareness Mood management Managing relationships Self-motivation Empathy 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy Self-awareness Take action Get more experience Try different roles 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy Mood management Accept your feeling Find some ways to release pressure 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy Self-motivation Be confident Set a goal 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy Empathy Communicate actively Walk into others shoes 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy Managing relationships Be perceptive Learn to share Face conflict France Telecom Group confidential One more thing... 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy Key elements for higher EQ Understanding and practicing 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy When you think you could not withstand the pressure of your practice, youre doing too hard. EQ training is to help you become a better yourself, is not change you to another person. 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy Thank you! 优良的工作环境 合理的工作步骤 计划的完成工作 Let us enjoy work to become easy QA France Telecom Group confidential