CH01 - Introduction to Organizational Behavior.pptVIP

Copyright ? 2010 Pearson Education, Inc.?Publishing as Prentice Hall Copyright ?2010 Pearson Education, Inc. Publishing as Prentice Hall 1-* Chapter 1 Introduction to Organizational Behavior Essentials of Organizational Behavior, 10/e Stephen P. Robbins Timothy A. Judge 1-* After reading this chapter, you should be able to: Define organizational behavior (OB). Explain the value of the systematic study of OB. Identify the contributions made to OB by major behavioral science disciplines. Describe how OB concepts can help make organizations more productive. List the major challenges and opportunities for managers to use OB concepts. Identify the three levels of analysis in OB. 1-* The Field of Organizational Behavior Organizational Behavior studies the influence that individuals, groups and structure have on behavior within organizations. Its chief goal is to apply that knowledge toward improving an organization’s effectiveness. 1-* Focal Points of OB Jobs Work Absenteeism Employment turnover Productivity Human performance Management 1-* Complementing Intuition with Systematic Study Intuition: the “gut feeling” explanation of behavior. Systematic study improves ability to accurately predict behavior. Assumes behavior is not random. Fundamental consistencies underlie behavior. These can be identified and modified to reflect individual differences. 1-* Systematic Study Examines relationships. Attempts to attribute causes and effects. Bases conclusions on scientific evidence: On data gathered under controlled conditions. Data is measured and interpreted in a reasonably rigorous manner. 1-* Evidence-Based Management Complements systematic study. Bases decisions on the best available scientific evidence. Forces managers to become more scientific in their thinking. 1-* Contributing Disciplines to the OB Field Micro: The Individual Macro: Groups Organizations 1-* Few Absolutes in OB Impossible to make simple and accurate generalizations Human beings are complex and