“商务礼仪与职业化素养”.pptVIP

商务礼仪与职业化素养 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 第一部分： 礼仪的概念与本质 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 【礼仪】礼节和仪式。 ＊【礼节】表示尊敬、问候、祝愿 等的习惯形式。 ＊【仪式】在一定场合举行的、 具有专门程序、规范化的活动。 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 礼仪的本质： 律己 敬人 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 学习要求： 避免做一个“礼仪奴隶” 避免成为一个 “礼仪警察” 注重练习 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 第二部分： 工作交往基本礼仪 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 先将年轻的介绍给年长的 先将低阶主管介绍给高阶主管 先将公司同事介绍给客户 先将个人介绍给集体 介绍的礼节：先将位卑者介绍给位尊者 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 两群人见面时该如何介绍？ 1、快速判断双方单位地位的尊卑 2、先将卑方人员依次介绍给尊方人员 3、介绍某方人员时，应依据由尊至卑的顺序 4、再根据需要将尊方人员（依次）介绍给卑方人员 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 握手的四个“度” 力度 温度 湿度 热情度 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 问候的其他方式 拥抱与亲吻 拱手 合十 抚胸 鞠躬 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 递接名片的礼仪 一般职务低者先 递出名片 递接名片的要领 如有疑问立即问明 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 贵宾卡/单据 公司文件 笔 刀 剪 递接物品的注意事项 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 行进有序 在自动滚梯上 在电梯里 出门和进门 在楼梯里 同行的礼节 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2