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attacked the World Trade
COMMUNICATIONS OF THE ACM April 2006/Vol. 49, No. 4 15
On Sept. 11, 2001, terroristsattacked the World TradeCenter, taking 2,749 lives.
The attack resulted in severe eco-
nomic impact, especially to air-
lines, and a stock market loss of
$1.2 trillion. On Dec. 26, 2004,
a tsunami from a 9.1 earthquake
overran the shores of many coun-
tries along the vast rim of the
Indian Ocean. Over 283,000 peo-
ple died. On Aug. 29, 2005, Kat-
rina, a category-5 hurricane,
knocked out electric and commu-
nication infrastructure over
90,000 square miles of Louisiana
and Mississippi and displaced 1.5
million people. Six months later,
New Orleans still housed fewer
than 100,000 of its original 1.2
million residents. On Oct. 8,
2005, a magnitude-7.6 earthquake
devastated the Kashmir region of
Pakistan, killing over 87,000 peo-
ple. Besides being unexpected
major disasters, these events had
one other common feature: they
all involved hastily formed net-
works that quickly mobilized,
organized, and coordinated mas-
sive humanitarian responses.
The severity of these disasters
drove home an important point:
the quality of the response
depended not on response plan-
ning or on new equipment, but
on the quality of the network
that came together to provide
relief. How quickly were voice
and data communications
restored? How well did the many
players from disparate organiza-
tions collaborate? How effectively
did the network deliver help to
the victims? These incidents
demonstrated sharp differences in
the quality of the hastily formed
network (HFN), which directly
affected the effectiveness of the
response. Noting that these net-
works almost always involve mili-
tary, civilian government, and
non-government organizations,
the U.S. Departments of Defense
and Homeland Security haveRO
BE
RT
N
EU
BE
C
K
ER
The Profession of IT Peter J. Denning
Hastily Formed Networks
The ability to form multi-organizational networks rapidly is crucial to
humanitarian aid, disaster relief, and large urgent pr
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