番茄花園-Cross-CulturalManagement.pptVIP

Cross-Cultural Management 西安电子科技大学 杜 荣 Chapter 1 Meanings and Dimensions of Culture Outline Chap1-1 Cross-cultural management Chap1-2 Globalization Chap1-3 Definitions of culture Chap1-4 Nature of culture Chap1-5 Cultural values Chap1-6 Dimensions of culture Chap1-7 Attitudinal Dimensions of Culture Chap1-8 Trompenaars’ s Cultural Dimensions Chap1-1 Cross-cultural management What is Cross-Cultural Management? CCM is a fairly new field that is based on theories and research from: Cross Cultural Psychology International Business Organizational Behaviour Human Resources Anthropology Goals for Cross-Cultural Management Cross Cultural Management seeks to understand how national cultures affect management practices identify the similarities and differences across cultures in various management practices and organizational contexts increase effectiveness in global management Globalization Chap1-2 Globalization Like it or not, globalization is here…to stay. Most large companies have some kind of business relations with customers, companies, employees or various stake-holders in other countries…and cultures. (Global corporations) Many employees and managers deal with people from other cultures on a constant basis Most of us have a close experience with only one or two cultures…= Globalization We do not understand people from other cultures as readily and intuitively as people from our own culture = Cross cultural management helps organization members to gain better understanding of other cultures, of their culture and of the consequences of people from different cultures working together Definitions of culture Chap1-3 Culture Definition: acquired knowledge that people use to interpret experience and generate social behavior. Culture forms values, creates attitude, influences behavior. Nature of culture Chap1-4 Culture Characteristics of culture include: Learned Shared Transgenerational Symbolic Patterned Adaptive Cultural diversity (P4: Culture and types of handshake)