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TheBenefitsofEnterpriseRiskManagementEvidencefromthe
Submitted for the 2013 Enterprise Risk Management Symposium
April 22-24, 2013, Chicago
Paper title
The benefits of implementing Enterprise Risk Management:
evidence from the non-life insurance industry
Authors
Lead (corresponding) author
Dr. Madhu Acharyya
Centre for Finance and Risk, The Business School
Bournemouth University, 89 Holdenhurst Road
Bournemouth, BH8 8EB, United Kingdom
Email: macharyya@bournemouth.ac.uk
Telephone: +44 (0) 1202 96 8738
Second author:
Dr. Stanley Mutenga
Executive Director, Starz Risk Solutions
23 Selous Avenue, Harare, Zimbabwe
Email: samutenga@
Abstract
This paper addresses two critical questions on the performance of Enterprise Risk Management
(ERM) i.e., whether its implementation adds value to the firm and whether it takes stages to
mature. It confirms both arguments that ERM creates value when the infrastructure is fully
embedded into a company’s operations and matured. The traditional methods of measuring
value creation in non-life insurance; the combined and operation ratios failed to capture the
benefits of ERM in a consistent way. The more scientific measure, return on capital and surplus
which take a portfolio view on performance better captured the benefits of ERM than the
traditional method. The results confirm the need to treat the implementation of risk
management in a holistic manner if true benefits are to be realised. Therefore, the quality of
value creation depends on the level of integration of risk into operations, underwriting,
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