3. C x DM Context-aware multi-level Delegation Model.pdf

1Multi-Level Delegation for Flexible Business Process Modeling Oumaima Saidani* and Selmin Nurcan*+ * Centre de Recherche en Informatique + Sorbonne Graduate Business School (IAE de Paris) Université Paris 1 – Panthéon - Sorbonne IRMA – BPM 2007 IRMA - BPM 2 25/06/2007 Outline 1. Findings and requirements on BP flexibility 2. The framework CxRB2PM2 Context-aware Role Based BP Modeling Management 3. CxDM : Context-aware multi-level Delegation Model 3.1. Requirements on delegation 3.2. The delegation model CxDM 4. Conclusion and future work 2IRMA - BPM 3 25/06/2007 Outline 1. Requirements of flexibility 2. The framework CxRB2PM2 Context-aware Role Based BP Modeling Management 3. CxDM : Context-aware multi-level Delegation Model 3.1. Requirements on delegation 3.2. The delegation model CxDM 4. Conclusion and future work IRMA - BPM 4 25/06/2007 Requirements of BP flexibility 1. Requirements of flexibility 2. The framework CxRB2PM2 3. The delegation model CxDM 4. Conclusion and future work Why is flexibility required ? - Environment is distributed, changing, competitive - Customers demand rapidity and quality of products and services - Users require autonomy - Economic growth - ICT expansion (Information and Communication Technology) How is Flexibility reached ? - Decentralized and expanding firms - Decentralized decision making - Adaptation of BPs to the actual and current context Which mechanisms provide flexibility ? - Context-awareness reasoning - Delegation of responsibility and work - Reuse of process chunks 3IRMA - BPM 5 25/06/2007 Outline 1. Requirements of flexibility 2. The framework CxRB2PM2 Context-aware Role Based BP Modeling Management 3. CxDM : Context-aware multi-level Delegation Model 3.1. Requirements on delegation 3.2. The delegation model CxDM 4. Conclusion 5. Future work IRMA - BPM 6 25/06/2007 Motivation “BP is a set of one or more linked procedures or activities that collectively realize a business objective or policy goal, normal