供应中断下考虑风险规避的物流服务质量控制.pdfVIP

第37卷第4期 东 北 大 学 学 报 ( 自 然 科 学 版 ) Vol.37,No.4 2016 年 4 月 Journal of Northeastern University(Natural Science) Apr.20 1 6 doi:10.3969/j.issn.1005 -3026.2016.04.031 供应中断下考虑风险规避的物流服务质量控制 邢 鹏 ,张翠华 ,王语霖 ,江 军1 1 2 1 (1.东北大学 工商管理学院,辽宁沈阳 110169;2.北京航空航天大学 化学与环境学院,北京 102206) 要:考虑风险规避的物流服务集成商(LSI)与提供商(ELSP),研究了供应中断条件下的物流服务 质量的控制问题,并建立了供应中断下考虑风险规避的LSI 与ELSP 的质量-效用模型,求得LSI 与ELSP 的 Stac elberg 均衡解.最后,运用Matlab R2013a 进行数值仿真,分析了物流服务集成商质量监督努力水平、订单 分配比例与主物流服务提供商质量缺陷担保之间的关系,以及相关参数对物流服务集成商效用、主物流服务 提供商效用和次物流服务提供商效用的影响. 关 键 词:物流服务供应链;质量控制;供应中断;风险规避;Stac elberg 博弈 中图分类号:E 719 文献标志码:A 文章编号:1005 -3026(2016)04 -0604 -05 Logistics Service Quality Control Considering Risk Aversion Under Supply Disruption XING Peng ,ZHANG Cui-hua ,WANG Yu-lin ,JIANG Jun1 1 2 1 (School of Business Administration,Northeastern University,Shenyang 110819,China;2.School of Chemistry and Environment,Beihang University,Beijing 102206,China.Corresponding author:ZHANG Cui-hua,E-mail: chzhang@mail.neu.edu.cn ) Abstract:Considering logistics service integrator (LSI)and functional logistics service provider (ELSP)with ris aversion,the logistics service quality control was studied under supply disruption.The quality-utility models and equilibrium solutions of LSI and ELSP with ris aversion were obtained under supply disruption and the Stac elberg game,respectively.Einally,a numerical simulation was conducted by the Matlab R2013a.The correlations among LSIs effort level of quality supervision,proportion of order allocation and main ELSP s quality defect warranties were analyzed.The impact of parameters on utilities of LSI,main ELSP and second ELSP were also discussed. Key words:logistics service supply chain;quality control;supply disruption;ris aversion; Stac elberg game 近年来,服