CHII演讲和辅助手段自学.ppt

黄爱华 华南理工大学工商管理学院;本章学习要求;1 演讲技能的引入;情景模拟 背景：现公司内部存在两种观点，第一种观点认为企业经济效益不好，关键原因之一是冗员严重，因此，建议公司要有30%员工下岗；第二种观点认为，冗员本身并不是问题，根源还是在于企业的激励制度，因此，企业应对内部员工进行分流，并树立“以人为本”的管理思想，建立和健全企业激励制度。 现在你是公司工会主席，从保护员工利益角度，针对上述两种观点，在公司行政办公会议上作一次演讲。 请您为全班同学作模拟演讲。;成功演讲基本要素 演讲准备 信息结构 组织安排 视觉辅助手段; TO EDUCATE （教育） TO INFORM （告知） TO PERSUADE （说服） TO MOTIVATE （激励） TO ENTERTAIN （娱乐）;HOW MUCH TIME DO YOU HAVE WHERE WILL IT BE WHO ELSE IS PRESENTING FORMAL OR INFORMAL VISUAL AIDS FACILITIES NEED FOR HANDOUTS;WHO ARE THEY : POSITION (DECISION-MAKER), ATTITUDE, CULTURE, AGE WHAT DO THEY KNOW: EXPERIENCE, UNDERSTANDING OF THE SUBJECT WHAT DO THEY WANT TO KNOW OR NEED TO KNOW: (1) WHAT ARE THEIR EXPECTATION (2) WHAT DO U NEED TO ACHIEVE UR OBJECTIVE ;SURROUNGDINGS OF PRESENTATION （演讲环境） AUDIENCE AMOUNT （听众数量） LAYOUT OF PRESENTING HALL （演讲厅设计） VISUAL AIDS FACILITIES （设施装备）;CHECK THE ROOM ----ENSURE EQUIPMENT IS WORKING ----MAPS ETC. WHICH CAN HELP IMAGINE PRESENTATION IN UR MIND ----USE OF VISUAL AIDS ----HOW LOUD TO SPEAK ----HOW TO ENGAGE THE QUDIENCE CONFIDENCE CARDS AND REHEARSALS;3 演讲的语言结构;3.1 演讲的开头;3.2 演讲主体部分;SUMMARISE THE PRESENTATION ----KEY POINTS ----STATE CONCLUSION ENSURE THERE IS A CLEAR UNDERSTANDING OF THE OUTCOME WHAT ARE THE NEXT STEPS; MOST IMPORTANT THREE THINGS FOR BUSINESS PRESENTATION;讨论 当你走向讲台时会感到非常紧张，甚至讲的过程会忘记接下去的内容，你可以采取哪些策略解决这些问题？ 4.2 克服恐惧和焦虑，展现充分的自信(P189) ----PREPARATION AND REHEARSALS ----SELF ALLUSION ----GO AHEAD CHAT WITH AUDIENCES ---- CONFIDENCE CARDS ----PAUSE AND SMILE ----DEEP BREATH ----CHECK FORUM FACILITIES;4.3 机智应答听众，提升快速反应 应答听众提问过程中提高快速反应能力的参照模式;TALK CLEARLY, SLOWLY AND LOUDLY SMOOTHLY LINK POINTS IN THE SLIDES ----DONOT READ SLIDE ENGAGE THE AUDIENCE ----AVOID DISTRACTING MOVEMENT (BODY LANGUAGE) ----KEEP UP EYE CONTACT ----ASK QUESTIONS;Body Language（1） Posture： ——Relax、Standing by professional custom ——Not to