基础管理方法课程.pptVIP

基本管理技巧课程*BASIC SUPERVISORY SKILLS PROGRAM;基本管理技巧课程大纲BASIC SUPERVISORY SKILLS COURSE OUTLINE;“管理者”的概念 The Concept of “Supervisor”;与人有关的问题 Problems With People 写下你管理下属时遇到的最难解决的两个问题  Write down one or two of the most difficult problems you  have had with the people you supervise;第一级: 基本生理需求 – 吃、喝、睡、性 Level I: Physiological Needs – Food, sex, drink, sleep. 第二级: 人身与财产安全的需求 – 保护、秩序、组织、 免于恐惧 Level II: Safety and Security Needs – Protection, order, structure, freedom from fear. 第三级: 社交与归属感的需求 – 爱情、友情、关怀、 交流、亲密感 Level III: Social an