Coke behind the fine management of the incident.docVIP

 PAGE \* MERGEFORMAT 3 Coke behind the fine management of the incident According to recent media reports, Coca-Cola company is prepared to give the city’s four or five hundred business representatives were each equipped with a GPS satellite positioning systems installed on mobile phones. The use of mobile phones aimed at better efficiency to improve business visits, through the GPS positioning function and the use of SMS orders, increase business call time and improve the visiting executive power, to promote sales growth. Coca-Cola salesman is in accordance with the requirement to use this phone will be linked with the economy: If there are no set working hours, as required in the mobile phone positioning signal, and 500 yuan per day deducted monthly bonus. In addition, if for any reason salesman working hours led to a normal cell phone can not boot and there is no timely reporting, and also in accordance with the normal boot does not require monthly bonuses deducted 200 yuan a day. The company also provides all operational staff in the daily work of a normal visit, should be strictly in accordance with the day of his visit to submit business plans or company to mention a little newspaper called on to sketch the order of visiting customers, or deducting money. The news came out, a public outcry, and whether this provision triggered by the moral, privacy issues, ranging from corporate governance perspective, revealing much. Meticulous management trends Refinement of the implementation of the sales process management, not the invention of Coca-Cola, similar examples in every industry to have. A typical example is the computer industry, Dell Corporation. I went to Dell several years when he visited the company’s headquarters in Xiamen surprising discovery: Dell’s sales have been very standardized, process-oriented. Dell SMEs and individual users for the sale of telephone-based sales, telephone sales staff stay at home, so they are called Inside Sales (Insid