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Communication there is a limit - sales staff to communicate effectively
One ad: Communication without limits. That type of exaggerated advertising, communication there is a limit! 100% of the ideas can be expressed in only 80% of the other party can receive only 60% of the other party can understand only 40% agree with each other, and to implement, and can there?
But the communication is life, cause to be, the speech was the highest level of communication, politics is the most difficult way of life, Churchill, Hitler, Blair, is an excellent orator. Effective communication is a wonderful door leading to the survival and thus one of the keys is the performance of sales personnel to obtain an essential tool.
As a salesperson, you must go to break through the limits of communication, and strive to effective communication. In order to achieve effective communication, we must first understand the way of communication to avoid communication barriers, to master the principles of communication, familiar communication skills, using the basic steps of communication.
Effective communication requires not only language (written or oral), but also non-verbal (body language, voice tone, physical distance). Most people tend to overlook the importance of nonverbal communication, there must be clear, concise language, the right tone of voice tone, facial expressions, body postures and gestures, eye contact, physical distance, can help to communicate understanding, concern, accept your point of view. Non-verbal skills to better reflect the distinct prominent personality, also allow you to communicate with impressed to accept you, appreciate you, the so-called hit it bar.
The excellent sales staff, always let his feelings to communicate with friendly, comfortable. However, we should avoid exaggeration, and artificial, but also to communicate with the object according to the characteristics and familiarity with a good grasp of sense of proportion.
Studie
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