Customer communication and repeat buying factors.docVIP

 PAGE \* MERGEFORMAT 10 Customer communication and repeat buying factors ‘Transmission and repeat purchase customers’ ability to test our service the best way to store. Must do the following aspects: one, the customer to know which area of what to do? Second, better looking, that is, CI is necessary to highlight. 3, Jin-stop shop to be able to experience. 4, very satisfied. As a retail organization, our core is to provide customers with value for money services, through the customer shopping experience in the store to buy products after the experience, product use in the process of maintenance experience, Returns process, experience, handling customer complaints to give every customer service experience, value-added services of the windfall gains experience, as well as the competitors do not have such and such a year each store has a unique selling point of the experience, so and so is compatible with a variety of mobile phone brands and the store-level consumer customers consumer experience. To pass through this group to experience the value of certain brands to enhance the frequency of word of mouth spread, increase repeat purchase rates, higher sales of new products in the first turnover rates, higher turnover rate of existing products to form a cross, diversification, differentiation, purchase groups. Therefore, to improve store service capabilities, a seemingly simple question, but it is sustainable development of enterprises where the root node. As a retail (individual), we have every day and customers to communicate, we want to provide customers with a more perfect store service, the perfect store services come from? That is what we can store in their daily business in-depth communication with customers to understand customer needs and services. This is to improve the ability to store services, Key points, it will be our market growth. The following specific elaborated: One, why, when our sales steadily increased, but also continue to enhance store ser