Enhance the performance of the service- six old customer service.docVIP

 PAGE \* MERGEFORMAT 5 Enhance the performance of the service: six old customer service As a beauty salon managers know the importance of customer management and service, but also know in the beauty salon management, good old customer service to enhance the performance of a great help, not only can enhance customer recognition beauty salon and loyalty, but also can increase the old customers to keep them coming back, allow old customers to bring new customers, the customer after another, resulting in a ‘multiplier effect’ to enhance the performance naturally become the logical thing. In actual operation, as an operator, always feel customer service is stepping on the cotton heap walking, one foot deep shallow kick to grasp the law, could not find the depth of the love of learning operators looked book on services, also participated in the teacher’s class, the general feeling is: the book and the teacher said makes sense, it seems that customer service is really going on, you can really get to do in accordance with their own kind feeling powerless. Many things obviously have to do, like his fist in the marshmallow, do not focus on. The number of customers does not seem to increase the number, often back to the customer is always sporadic several, not necessarily old customers really bring their friends over. For example, the teacher said on customer service, have a good attitude, to have patience, to smile, to appease the mood of the customer, if he and the staff have done a bit, but the reality seems to be really brutally. The operators then began to sigh: this business is really getting harder and harder, why the few manufacturers playing advertising, enhance brand awareness under it? Why our prices can not be reduced to the point, to attract more customers? After much deliberation, complaining that began more than a business mentality began to change, and even began to envy other brand so the idea of #8203;#8203;walking, getting dangerous. Custome