Experience of carrying out star care services.docVIP

 PAGE \* MERGEFORMAT 8 Experience of carrying out star care services [Keywords:] nursing work Nursing is an art of color rich, nuanced work, service is the eternal theme, but also of her products, the demeanor of nurses determine the quality of products, all kinds of rules and regulations that guide nursing services, quality control standards, excellent technology and a wealth of knowledge and good mental state is the hardware quality of service parameters, but only these are not likely to create a brand-name products, but a great love is the quality of care can be a catalyst for sublimation, is to create a brand of software system, with love from our work in series, that is, the production process to create brand service, with the rapid development of medicine, nursing school put forward higher requirements, nurses should not only have a high nursing theory and skills, should high-quality care, so that to get respect, trust and love, I Division in 2003 at the nursing service departments to implement a full quality-star care and service in the star nursing work done the following main aspects. 1 star management I have the daily services in all hospital-star hotel service standards according to demand, nurses, sub-times each year in batches to the star-rated hotels to etiquette training, saying the patient was a teacher, uncle, aunt, etc., nurses, patient service fully comply with the wishes of patients, not randomly disturb the patients, to respect the privacy of patients and nurses into the ward, shall knock on the door before entering, patients need to ask nurses to give patients a relatively free space, ward hygiene cleaning work by stars standard, so that patients in the hospital can enjoy star hotel services. 2 full nursing Patients entering the hospital from the door will begin to enjoy Vaccine Immunol nurses warm, thoughtful, quick service, registration, treatment, payments, dispensary and other procedures by the Vaccine Immunol nurses to help hand