外贸英语电话.doc

电话英语：订购商品及价格询问用语 订购商品及询问 1. I’d like to place an order for your party dress from your catalog. 我想要订你们目录上的晚礼服。2. May I order some flowers? 我可以订些花吗？3. How can I pay for this item? 我要怎么付款？4. I’d like to buy the car on your TV commercial. 我想要买你们电视广告上的汽车。5. Please send me your catalogue. 请寄目录给我。6. Do you have any Life Menu Magazine tenth stock? 你们第十期的“生活菜单”还有存货吗？ 7. How long will it arrive? 需要多久才会送到呢？8. The Product you sent to me is not what I ordered. 你们送来的产品不是我订的东西。9. I’m calling about an order I placed a month ago. It hasn’t arrived yet. 我打电话是因为一个月前我订的东西。产品到现在都还没到。?解析： 1. 现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间。 2. commercial有(电视、广播中的)商业广告之意，也可说成commercial film, 简称为c.f。而advertisement 则指(平面的)广告，简称为ad; advertisement mail 是广告邮件； advertisement column是广告栏，这些都是很常用到的。 3. place 有开出订单之意。IE: to place an order with sb. (和某人订订单) 与客户还价12句有用的商务电话口语 I’ll respond to your counter-offer by reducing our price by three dollars.?我同意你们的 HYPERLINK javascript:; \t _self 还价，减价3元。2. If the price is higher than that, we’d rather call the whole deal off.?如果价格比这还高，我们宁愿放弃这桩生意。3. It’s absolutely out of the question for us to reduce our price to your level.我们不可能将价格降到你方所要求的那样低。4. We can’t accept your offer unless the price is reduced by 5%.?除非你们减价5%，否则我们无法接受报盘。5. We make a counter-offer to you of $150 per metric ton F.O.B. London.我们还价为每公吨伦敦离岸价150美元。6. Your counteroffer is too low and we can’t accept it.?你方还价太低了，我方无法接受。7. I’m afraid I don’t find your price competitive at all.?我看你们的报价毫无任何竞争性。8. If you insist on your price and refuse to make any concession, there will be not much point in further discussion.如果你方坚持自己的价格，不作让步，我们没有必要再谈下去了。9. Let’s have your counteroffer. 请还个价。10. Still, I think it unwise for either of us to insist on his own price.?不过，我认为彼此都坚持自己的价格是不明智的。11. We think your offer is too high, which is difficult for us to accept.我们认为你方的报价太高了，我方难以接受。12. Our offer is reasonable and realistic. It comes in line with the prevailing m