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英语作文范文_7类信件
投诉信
Dear Sir,
I am writing to let you know the deplorable(糟透的) attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged(讨价过高) for two overseas(国外的) calls.
However, when I called your Complaints Department(投诉部门), the girl who answered my phone was very rude. For one thing she interrupted me continually(不断地,频繁地), for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined(惩罚), and instructed(指导,教) on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
邀请信
Dear Peter,
I am going to have a dinner party at my house on April 20, 2007(Saturday) to celebrate my father’s 70-year-old birthday. It is an important occasion(场合) for our family, and as you are a close friend of us, my parents and I do hope you can come and share our joy.
The party will start at six o’clock in the evening. At first, we will start our dinner, during which we can talk and laugh together. And then all the friends will take some photos together.
I know you have been busy these days, but I do hope you can make it, my family and I look forward to the pleasure of your company.
Yours affectionately(热情地),
Alice 回复信
Dear Mr. Clinton,
Thank you very much for you kind invitation to participate in this year’s conference on May 21.
I regret that I am not able to accept your invitation this time. My schedule calls me to be in Paris at that time.
I very much enjoy being with y
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