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Obstetrics and Gynecology Service in the implementation of human experience
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Obstetrics and Gynecology Service in the implementation of human experience
[Keywords:] maternity human services
Personalized service is a creative, personalized, holistic, effective care model, its purpose is to enable patients in psychological, social, spiritual and comfortable at the state meet, reduce or reduce discomfort levels. Since 2005, our department will now be the implementation of human services practice and experience of the report are as follows.
A service concept of human
Maternity care is a highly specialized, and to special populations as a target group’s work. In the work, nurses not only to accomplish the role of nurses, but also bear the patient’s education, organizations such as the role of managers and consultants, and the maternal, family members of patients, doctors and hospital administrators are all quality of the work of nurses and service attitude has placed high demand. Multi-role behavior and role often makes the invisible nursing occupational stress increases, which requires nurses to strengthen their own study, people-oriented, patient-centered implementation of human services.
2 humane medical care environment,
The past, a large ward with a family atmosphere for the modified layout of the ward. 24h for supplying hot water in bathroom; installation of multi-functional bed, bedside cabinets, as well as clean and convenient bedside lighting facilities; set each hospital bathroom and equipped with air-conditioning; disease area is equipped with microwaves and water dispensers, but also provided free of charge press, health educational materials, wheelchair, flat vehicles, and other convenient services. Efforts to create a full human, a human face to care about our patients, respect for patient interests and needs of the patient as the center of the human environment, in which patients feel the warmth of home.
3 nursing human
(1) patients ‘seamless’ full range of services. When a patient into the ward,
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