Outpatient infusion room type of security risks and management of care measures.doc

Outpatient infusion room type of security risks and management of care measures [Abstract] out-patient hospital window, the window directly affects the quality of the social benefits of the hospital. Outpatient infusion room is the density of the relative concentration of patients, workload, strong randomness, where the complex patient, prone to security risks and retaining nursing risk of disputes. hospital outpatient infusion for work in the existing care problems, disputes, developed a standardized outpatient infusion care, practice nurses first diagnosis system, developed a risk of infusion reactions of emergency and outpatient nursing care plans for quality control assessment methods, by monthly outpatient infusion patient satisfaction survey services, outpatient infusion services for patients work for comments, suggestions, combined with patient care problems, and continuously improve the quality of care and services to ensure care and security. [Keywords:] transfusion safety; dispute type; Management Strategies Outpatient clinic outpatient infusion therapy is the final stop, how to regulate the behavior of nursing services, provide quality services to patients to meet the needs of patients, reduce, avoid transfusion occurred during the nurse-patient care and safety problems and disputes, is the current out-patient Infusion room nursing staff face a major problem. hospital in October 2007 -2010 reception on May 8 cases of outpatient infusion patient complaints, of which 5 cases of children, adults 3; a puncture is unsuccessful in 3 cases, 1 case of communication is not in place , lax implementation of the system check in 3 cases, medication knowledge and missionaries are not in place in 1. the reasons for the complaint were investigated, and the reason for the complaint to take certain countermeasures. A safety hazard and cause of nurse-patient types and causes of disputes 1.1 Analysis of a puncture is not successful (1) the young nurses puncture