Retail customers tell you how to buy-.docVIP

 PAGE \* MERGEFORMAT 3 Retail customers tell you how to buy? Shanghai World Expo has finally settled last month. Now all comes back to normal state before the Expo. As for the retail and service industries, this means that during the Shanghai World Expo, compared to 6 months, a sharp decline in the number of customers. Face a similar shortage of such customers, some retailers have started to take discounts and special offers the pattern of activity to attract passenger traffic. In addition, an international five-star Shanghai hotel (Millennium Hongqiao Hotel Shanghai hotel and catering products to its proposed “buy one get one” promotion. These signs indicate the market is slowing down. Just fewer and fewer customers, but customers will buy less and less. However, those eyeing the same field or with the number of competitors as much as usual. According to a survey by Deloitte Research shows that in 2009 may have a few ways into customers: #8226; When the sales staff to provide personalized test, the sales conversion rate of 75% #8226; When the sales staff to provide recommendations, the sales conversion rate of 73% #8226; When the sales staff to answer questions raised when open, 62% sales conversion rate #8226; When the sales staff to respond to questions on the customer, the sales conversion rate of 62% According to Kore Research in 2010 found for research in China, most of the time of purchase the customer will consider the following factors: #8226; 48.5% of the purchase depends on the product design #8226; 25.2% of the purchase depends on the quality of the product itself #8226; 24% of the purchase is trying to use the product after the customer #8226; 11% of the purchase price of the product depends on Therefore, we looked back from many retail and service industry companies often rely on discounted way to get more customers, but we see from here the price of purchase decision factors on the impact of customer accounts for only a