Retail pharmacy store customers how to effectively carry out health education activities a solid customer base.docVIP

 PAGE \* MERGEFORMAT 7 Retail pharmacy store customers how to effectively carry out health education activities a solid customer base At present, China’s total number of retail pharmacies is increasing competition in the same shopping district each other pharmacies have also intensified market competition between, there are indications the same shop with the site of the size of the original drugstore pharmacy customers would reduce the flow of people 30 % -40%. In the new form of medical reform, the next three years will be the pattern of changes in the pharmaceutical industry for three years. In the pharmaceutical retail industry, competition among retail pharmacies has risen to a certain high-tech competition, the competition is actually the retail pharmacy customers compete, price, service, promotions, etc. simply the means, to establish a customer service-centric service concept to enhance the management level, as a new form of retail pharmacies to enhance the market competitiveness of the necessary guarantees. The retail pharmacy business has grown from a single store operation to chain back to the track of the development of capital management, retail pharmacies have begun to fine-based management for efficiency, to Special Drugs to profit, and continue to improve pharmacy services, enhance service quality. All the above is still the core philosophy for customer service and competition. Pharmacy site lies at the core unit of the maximum rent flow quantification, and shop location of traffic caused by congenital, these tourists into the shop to procure medicines, will be translated into effective traffic into the store’s customers clerk under the influence of such factors as a single volume will increase passenger traffic into a highly efficient, pharmacy services that these customers become regular old customers patronage, will be converted to a fixed flow of people. Circle in the competition among pharmacies is more important the flow of people is that