MINISTRYOFAGRICULTUREANDRURALDEVELOPMENT.docVIP

MINISTRY OF AGRICULTURE AND RURAL DEVELOPMENT OFFICE OF MARD SOCIALIST REPUBLIC OF VIET NAM Independence - Freedom – Happiness DEVELOPMENT AND PILOT IMPLEMENTATION OF THE ISO 9001:2000 QUALITY MANAGEMENT SYSTEM AT OMARD PAR Project VIE/02/016 that supports the implementation of PAR in MARD since end-2003 has assisted the piloting of office quality management system ISO 9001: 2000 at OMARD. OMARD piloted the quality management system for 17 key activities on 20/5/2005. This is in line with Ministerial Decision Document No. 2078/Q?-BNN-VP dated 15/8/2005.As at the end of 12/2005, the VN Certification Services - QUACERT completed an assessment and certified the quality management system of OMARD that conforms to the requirements of the national and international standards (TCVN ISO 9001:2000/ISO 9001:2000).The development and pilot implementation of the quality management system conforming to ISO standard (QMS ISO 9001:2000) at OMARD is a process. It follows closely with MARD PAR objectives to define PAR objectives, contents and OMARD workplan. It focuses on implementing the objective B3 of MARD PAR Action Plan (2001 – 2005), which is “building and operating office quality management system in conformity with ISO standard to accessing to theory, practice to set up systematic documentation, train assessment skills, test, publicize and operate”. It is a new and difficult approach for a state administration agency such as OMARD. After more than 2 years, the development and implementation of the pilot quality management system, OMARD obtained its set targets despite of a heavy and complicated workload while assuring regular tasks and sudden events. The report below outlines OMARD’s achievements and experience. I/ SITUATION AND REQUIREMENTS FOR IMPROVING EFFICIENCY, EFFECTIVENESS IN OMARD OPERATIONS: 1. OMARD’s role, position and situation:- OMARD is an agency that consolidates and coordinates the planning of MARD organizations as well as responsible for adm