医院需求报告和业务流程.doc

医院需求报告 及业务流程 内容/CONTENTS 1 医院的组织管理/ Organization in hospital 3 1.1 医院的部门构成/ Department structure in hospital 3 1.1.1 按工作性质和任务划分医院部门（中国）/ Departments of Chinese hospitals are divided by their nature and mission. 3 1.1.2 现代医院组织部门划分（理论上）/The classification of modern hospitals (theoretically) 5 1.2 我国综合医院一般组织结构图 6 1.3 中国医院人员职类和职称/ duties and titles of technical posts in Chinese hospital 7 1.4 临床科室和医技科室构成及药剂科组织结构 8 2 医院业务流程/ Workflow in hospital 11 2.1 就诊病人工作流程/ workflow of patient 13 2.1.1 门诊业务/ Outpatient 13 2.1.2 急诊业务/Acute 16 2.1.3 住院业务/ Inpatient 18 2.2 药品业务工作流程/ Pharmacy workflow 30 2.3 财务业务工作流程 37 2.3.1 财务 37 2.3.2 会计 41 1 医院的组织管理/ Organization in hospital 1.1 医院的部门构成/ Department structure in hospital 1.1.1 按工作性质和任务划分医院部门（中国）/ Departments of Chinese hospitals are divided by their nature and mission. 1.1.2 现代医院组织部门划分（理论上）/The classification of modern hospitals (theoretically)  1.2 我国综合医院一般组织结构图 1.3 中国医院人员职类和职称/ duties and titles of technical posts in Chinese hospital 1.4 临床科室和医技科室构成及药剂科组织结构 药剂科组织结构/Pharmacy organization chart  2 医院业务流程/ Workflow in hospital 2.1 就诊病人工作流程/ workflow of patient 2.1.1 门诊业务/ Outpatient 概述/In general： 门诊特点/ Features： 病人集中多/ Outpatient pool in hospital by large number within a short time 诊疗环节多/ Too many taches in diagnosis 人群多，病种多/ Too many different kinds of diseases 应急变化多/ All variations in diseases and emergencies 医生变换多/ No stability in doctors 诊疗时间短/ Very short diagnosis 门诊类型/ Sorts of outpatient： 按医院科室设置划分的门诊/ Classified by the departments of hospital 按医院分级管理划分的门诊/ Classified by the level of hospital 医院分成一，二，三级医院/ Hospitals are classified into three categories. 一级医院是为社区提供综合性医疗卫生服务的医疗