Quantitative Approaches on Staff Scheduling and Rostering in Hospitality Management An Overview 外文参考文献.docVIP

American Journal of Operations Research, 2012, 2, 137-145 /10.4236/ajor.2012.21016 Published Online March 2012 (http://www.SciRP.org/journal/ajor) Quantitative Approaches on Staff Scheduling and Rostering in Hospitality Management: An Overview Marta Rocha, José F. Oliveira, Maria Antónia Carravilla INESC TEC, Faculdade de Engenharia, Universidade do Porto, Porto, Portugal Email: {marta, jfo, mac}@fe.up.pt Received October 12, 2011; revised November 17, 2011; accepted November 30, 2011 ABSTRACT Staff scheduling and rostering problems, with application in several application areas, from