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2014-05-05MPT推出新塔
MPT rolls out new towers, service in Mandalay Region
By?Phyo Wai Kyaw and Hlaing Kyaw Soe ??|???Monday, 05 May 2014
HYPERLINK /index.php/business/technology/10247-mpt-rolls-out-new-towers-service-in-mandalay-region.html \o View more services \t _blank 3
In an effort to shore up its consumer base ahead of new competition from private firms, the government-backed Myanmar Post and Telecommunications is doubling down on network infrastructure and customer service in Mandalay.
A man speaks on his mobile near radio towers in Mandalay. Photo: Phyo Wai Kyaw
First off, U Saw Phoe Thar, vice general manager of Myanma Post and Telecommunications for Mandalay Region, said last week that MPT plans to extend bandwidth in the region’s GSM radio stations.
“We will complete this work within two weeks, so the GSM bandwidth will expand to 360,000 lines for the entire region,” he said.
In addition, another 120 radio stations for GSM/UMTS (1+3) are now being built and of those, 55 are in the city so it can also increase subscriber lines to more than 300,000 in the area, he said.
These new stations are set to be completed this year, he said, giving no figure for the government budget on the project.
In addition, MPT will open a public service centre to address consumer complaints in Mandalay.
The centre will open mid-May in the city’s Chan Aye Thar San township, aiming to address all complaints regarding the firm’s service, said MPT Mandalay Region deputy general manager U Saw Htoo Thar.
“We must offer more services when there will be competitors,” he said, referring to the launch by private firms Ooredoo and Telenor expected later this year.
Mandalay is no exception to the country’s slow internet and poor telecommunications infrastructure woes. U Saw Htoo Thar said he expects some problems to be easy enough to answer, but others might take longer than a single sitting to resolve.
“We still have to consider to what extent we can settle the complaints we receive,” he said.
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