商务楼项目物业管理服务指标承诺.docVIP

商务楼项目物业管理服务指标承诺 商务楼项目物业管理服务指标承诺提要：房屋及配套设施完好率98%98%房屋外观无破坏，立面整洁，无改变使用功能，无乱搭建，公用设施及通道无随意占用 商务楼项目物业管理服务指标承诺 序号指标内容国家指标标准承诺指标指标测评依据 1房屋及配套设施完好率98%98%房屋外观无破坏，立面整洁，无改变使用功能，无乱搭建，公用设施及通道无随意占用 2房屋零修、 急修及时率98%99%接到维修单10分钟内赶到现场，进行妥善处理 3维修工程合格率及回访率98%99%维修工程基本无二次返工现象，符合质量标准回访率100% 4保洁率95%96%垃圾日产日清，清洁卫生无死角，环境无污染、目视无杂物、无污迹 5机电设备 完好率99%设备良好，运行正常，无事故隐患 6责任火灾 发生率0无责任火灾发生 7治安事件 发生率≤3‰无责任被偷盗、被抢事件发生，年度无内部重大刑事案件发生。 8重大投诉率≤1%让住户生活得舒心，满意 9住户投诉 处理率98%99% 10业主满意率98%98%业主满意；主管单位满意；社会各界满意 11绿化完好率95%96%区域内绿化物保持优美 12道路、车场 完好率90%95%道路畅通无损坏，无随意占道或改变使用功能。 13管理费收缴率98%98%每月财务报表，除工程遗留等问题外基本无拖欠。 14档案建立 完好率98%档案齐全，管理完善，清晰可查 15供水、供电正常率99%除供电、供水部门和物业公司抢修外，无一随便停水，停电现象 16环保建设按ISo14000审核标准核定 17市优建设按重庆市示范住宅商务楼验收标准检验 18国优建设按全国示范住宅商务楼验收标准检验 19安全建设按oHSAS18000审核标准核定 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, goo