小区停电时的处置措施（三）.docVIP

小区停电时的处置措施（三） 小区停电时的处置措施（三）提要：做好解释工作稳定业主．客户情绪所有客服人员加强值班，耐心回答业主的询问，要告诉他们：正在查找原因和与供电部门联系 更多精品自报告 小区停电时的处置措施（三） 1.信息传达 物业所有人员无论谁发现电力故障后，都要及时向客服部报告，客服人员要立即通知工程部及时前往抢修，保安人员及有关人员积极参加情况处置。 2.做好解释工作稳定业主．客户情绪 所有客服人员加强值班，耐心回答业主的询问，要告诉他们：正在查找原因和与供电部门联系；或者解释不是小区电路故障，我们正在进行联系，请稍等；当班保安人员要立即前往停电区域稳定业主情绪，防止发生混乱。备勤．待勤的保安协助工程部人员组织检查停电原因，保护重要设施设备，尽快恢复供电。如果是突然停电，保安部经理．主管或队长应组织保安员主动为高层业主送水，保证业主生活急需；如为夜间停电，值班主管应组织各部门员工为业主送蜡烛。 3.高度警惕．加强巡逻 保安人员应加强巡逻，防止盗窃，火灾等事故发生，保安部要及时加派岗哨，加强大门和单元门的控制，并认真做好出入人员的登记工作。 4.检查电梯是否困人 电梯工要立即到各电梯查找有无人员被困，巡逻保安要及时配合电梯工检查是否有人被关在电梯里，如有人被关，要按电梯困人方案实施救人。 5.按规定的程序供电 如恢复供电时，要对重要的用电单位进行通报。 1.做好记录 保安员要及时详细的记载停电时间和恢复供电时间。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system a