新凯物业礼宾员岗位工作职责.doc

新凯物业礼宾员岗位工作职责 新凯物业礼宾员岗位工作职责提要：清洁检查：注意巡查大区区域、三级路面、销售中心、样板房、会所仔细检查各区域的路面、走廊、墙壁、防火门、消防箱 源自物管学堂 新凯物业礼宾员岗位工作职责 1、巡逻检查：按规定的巡楼路线和要求，每天至少巡查楼宇、大区、销售中心、样板房、会所二遍。巡查时应认真、细致，发现问题及时记录和处理 2、清洁检查：注意巡查大区区域、三级路面、销售中心、样板房、会所仔细检查各区域的路面、走廊、墙壁、防火门、消防箱、铝合金通风窗、灯罩、楼梯扶手等的清洁卫生情况，每日记录在巡查表内，月底（25号）做出评估，给客户部经理审核后交财务部和成控部以此作为支付费用的依据 3、绿化检查：注意巡查所管理区域的绿化情况，特别检查绿化的长势、枯死、缺苗等状况，及时与绿化保养公司联系整改，月底（25号）做出评估，给客户部经理审核后交成控部以此作为支付费用的依据 4、楼宇巡查：注意大堂入口、电梯内外、各层走廊、墙壁、防火门、消防箱、铝合金通风窗、灯罩、楼梯扶手、天台等的清洁卫生情况 5、投诉处理：客户如有投诉，应做好记录，自己能处理的，自己及时作好现场处理，不能处理的要马上汇报上级领导进行处理，如不属本公司或本管理处责任，应耐心向业主解释清楚 6、每月认真做好大区、销售中心、样板房等各个区域的各项工作检查，并做好各项工作记录 7、熟知物业管理的有关法律、法规，严格遵守管理处的各项规章制度，积极维护公司利益和声誉 8、掌握管理费、水电费、租金等缴纳程序，及时做好管理费催交的工作 9、严格按合同要求对专业清洁、绿化公司的清洁卫生，绿化保养进行检查、督导和考核 10、积极做好与各部门相互沟通、协调和配合工作 11、按时上交1)客户部小区日巡查表2)未处理完毕汇总表3）月楼宇情况汇总表和欠费情况统计表 12、完成上级交给的其他工作 源自物管学堂 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, go