某广场住户投诉制度.docVIP

某广场住户投诉制度 某广场住户投诉制度提要：工作程序A]管业部接到住户投诉后，应首先向住户表示歉意，并在《住户投诉记录》上做好登记 地产e网 某广场住户投诉制度 1 适用范围 适用于物业管理处对投诉的处理.确保住户的投诉能及时、准确、合理地得到解决。其职责包括: A]管业部负责对住户投诉的记录和协调处理工作. B]被投诉的部门按照管业部对投诉处理的安排具体解决有关问题. c]管业经理负责对投诉处理的效果进行检查. 2 工作程序 A]管业部接到住户投诉后，应首先向住户表示歉意，并在《住户投诉记录》上做好登记。 B]管业部根据投诉内容通知相关部门限期解决，特殊情况应向管理处领导汇报，按c]进行处理。 c]针对住户较严重的投诉，管业部应及时向管业经理汇报，由经理组织相关人员进行检讨，落实解决措施及责任人，限期进行处理。 D]相关部门在处理完投诉后，要迅速将处理结果报管业部，由管业助理安排回访。 E]管业部负责将投诉处理结果填写在《住户投诉记录》中，并由具体解决部门的负责人签字认可。 F]投诉记录由管业部员工进行统一管理。 地产e网 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education,