物业员工职业道德规范.docVIP

物业员工职业道德规范 物业员工职业道德规范提要： 更多精品源自方案 为树立”真诚、敬业、求实、创新”的企业精神,规范各项物业管理服务工作,为业主提供优质服务,特制定员工职业道德规范。 一、模范遵守《深圳市民行为道德规范》,遵守的各项规章制度,切实履行职责。 二、仪表端庄。全体工作人员在当值时间内,必须着工装,佩带工作证。保安员衣、帽、警徽、武装带、警棍、对讲机装备齐全,佩带规范。 三、使用文明语言。接待访客、服务业主使用文明语言,做到说话”请”字当头,”谢”不离口。 四、热情主动。接待业主过程中做到”三个一样”。对待生人熟人一个样,大人小孩一个样,::忙时闲时一个样。 五、忠诚勤恳、实事求是、捡金不昧、保守机密。 六、进出业主家中不拿一针一线,服务业主不得索取报酬、小费和收取礼物。 七、所有员工都必须耐心听取业主的投诉,任何情况下都不得与之争辩。 八、敢于同一切违章行为、违纪、违法行为作斗争,突发事件时,挺身而出,见义勇为,保护住户的生命财产和集体利益。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral education ini