诚基物业日常服务与联系管理方案.docVIP

诚基物业日常服务与联系管理方案 诚基物业日常服务与联系管理方案提要：每半年至少开展一次公益性活动，事先做好可行性调研，报计划并做好策划，事后要分析小结，使该项工作不断改进提高 更多精品地产学堂 诚基物业日常服务与联系管理方案 管理处的日常服务与联系是物业管理服务最基本的一项日常工作。物业管理的宗旨是为业户提供服务，物业公司通过有效的服务来保证业户的需求树立企业的形象。 管理处经理负责日常服务与联系工作，对管理处业户接待的服务质量进行检查、指导。 1.日常服务与联系的内容 日常服务内容 维修保养服务； 绿化养护服务； 治安消防服务； 环境卫生管理服务； 停车管理服务； 特约服务； 日常联系内容 小区中设置业户联系箱，每天定时开箱； 设立投诉电话接受业户的投诉； 及时回访业户征询意见。 2.日常服务与联系的质量控制 业户人员应多途径与业户保持沟通，经常走访业户听取意见，满足合理要求，及时提供各类服务。 每半年至少开展一次公益性活动，事先做好可行性调研，报计划并做好策划，事后要分析小结，使该项工作不断改进提高。 业户接待要做好清洁、绿化、停车工作巡检，保证服务质量。 3.日常服务与联系的质量要求 质量要求以《物业管理条例》为依据，以济南市物业行业服务规范为依据，严格按各项服务的管理制度及标准进行操作，做到业户评议满意率90%以上；业户投诉率万分之五以下；投诉处理率100%。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum sys