菲律宾吞食印度的BPO市场.docVIP

India fast losing BPO jobs to Philippines New Delhi: For about a decade, it was India‘s call centre boom, that defined it as the ‘world‘s back office‘, much like neighboring China, which has been immortalized as the ‘world‘s factory.‘ However the situation seems to be changing, as Philippines is fast upstaging India‘s back office supremacy, with BPO service providers and customers seeming to favor this country as a better place for ‘voice-related‘ work, reports Economic Times. India has lost tens of thousands of jobs to the Philippines. The caliber of English is better and companies don‘t hav