厅主管岗位职责__1、认真贯彻餐(国外英文资料).docVIP

厅主管岗位职责__1、认真贯彻餐 The position of director of the office Conscientiously implement the food and beverage managers intention and actively implement the tasks and daily operation of the various times. Have the spirit of contributing to the hotel, keep improving the management, the business is improving. To formulate service standards and procedures for the restaurant. Conduct regular business training to subordinates, improve the employees business quality and service skills, and master the dynamic of the staff. 5, hospitality, modest attitude, properly handle guest complaints and improve service quality, strengthen the on-site supervision, business hours insisted on a command line, the issues of timely discover and correct service. Establish a good relationship with the guest, and inform the chef of the food, to improve the work. To strictly manage the equipment, materials and equipment of the restaurant, to keep the items in line and keep the specified rate of good. We will clean the dishes and utensils and keep the restaurant clean and sanitary. Make perfect restaurant and fire prevention work. Make a good work log, do well in the succession work, do the work plan and the work summary. Leading duties: Accept the appointment of the restaurant manager and take charge of the work in this class. Lead by example, be responsible and dare to manage. Assist the restaurant supervisor to prepare the service standard and the working procedure. Reasonable command and arrangement of manpower, and manage the shift of staff in the class. 5, check the staff attendance of class, the preparation is qualified in place, and to the attendant on the day of work, discipline and so on examination, registration, and report to supervisor in time. Handle the problems and complaints in the service and report to the supervisor. Cooperate with the director of the restaurant to conduct business training and improve the staffs professional knowledge and service skills. Do good housekeeping and res