客房部PA保洁员新员工培训表(中英文).DOCVIP

客房部PA(保洁员)新员工培训表 NAME姓名 DEPT/SECTION部别 POSITION职位 ID NO工号 COMMENCING DATE入店日期 The respective division head/department head or the immediate supervisor has covered the following subjects with the above employee 相关的部门总监/部门经理或上述员工的直接上司已经向该员工讲解了下列内容: 1 Professional ethics 酒店意识：职业道德 10 Procedure of working aloft 高空作业操作程序 2 Service consciousness 服务意识 11 Safety management of chemical 清洁化学药剂安全管理 3 Grooming and make up 仪容仪表 12 Job procedure 岗位操作程序 4 courtesy 礼节礼貌 13 Clean dusting procedure 抹尘清洁程序 5 Characteristic and keep cleaning of PA 公共区域范围工作特点及清洁保养 14 Push dusting procedure 推尘清洁程序 6 PA attendant quality 公卫服务员素质要求 15 Glass cleaning procedure 玻璃清洁程序 7 PA attendant job duties 公卫服务员的工作职责 16 Dust absorption procedure 吸尘工作程序 8 PA procedure for morning\middle shift 早、中班公卫服务员工作流程 17 Hospitality Way 聚丰圆待客之道 9 Safety instruction for PA 安全管理：公卫服务员安全须知 18 JOB ORIENTATION 工作描述 Tour of department and introduction to supervisors and colleagues 参观部门并介绍认识同事 Explanation of job – its relation to overall operation, stress courtesy and politeness 解释如何进行工作, 包括完整的操作程序并强调礼貌在此过程中的重要性 Explanation and demonstration of each step – letting employee try 演示工作步骤后, 让员工自己尝试 Check performance 检查工作表现 Safety rules 工作的安全规定 Comment评语: _________________________________________________________________________________________ Acknowledgement : I fully understand the above mentioned topics that have been conducted for me. 认可承认 我接受过上述培训, 并已经完全掌握以上内容. _______________ _____________________ Staff Sign Off员工 Immediate Superior直接上司 Div/Dept Head部门总监/经理 Training Manager培训经理